“It’s the new slim fit shirts,” the store manager said over the phone to the store manager. “He can’t fold them.”
The regional manager didn’t understand. They were shirts, made out of cotton, with a crew neck and two short sleeves. She asked for Rodney.
“These shirts aren’t made to be folded,” Rodney intoned. “I’m sorry. I’m trying. I’m trying to learn how they want to be folded. But I’m, I’m sorry.”
The regional manager tried to say something but heard the rattle of the landline being passed.
“What about all the returns?” the regional manager asked the store manager.
“Oh that. The customers say that when they return to their homes or hotels, they realize they didn’t like the shirts, or they don’t fit right, or the material is too starchy. Or they’re from here and feel ridiculous walking around in an “I ❤️ NY” shirt. We’ve even had customers from other countries email us, asking if they could return the shirts and saying they’d be willing to pay the shipping. We tell them that’d be almost as much as the shirts.
“They like the slim fits, though,” the store manager continued. “Even the people who shouldn’t be wearing slim-fit anything. But they look awful folded. So we’ve had to hang them.”